Email sent from Sage 50 never arrives, but does not give an error message.

Summary

The new Outlook preview is not sending Sage 50 paystubs, invoices, or statements.

Cause

  • Outlook Preview emailing is not supported with Sage 50

Resolution

  1. Close Sage 50.
  2. Open Outlook.
  3. On the top right-hand corner, change Try the new Outlook to Off.
  4. Once the old Outlook is loaded, the emails that haven't been sent will be in the Outbox.
  5. Open Sage 50. New emails will now be sent.

Solution Properties

Solution ID
230627215144787
Last Modified Date
Wed Jul 05 14:38:29 UTC 2023
Views
0