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Error: "Error importing records. The import file does not contain a valid version number"

Created on  | Last modified on 

Summary

How to resolve the error: "Error importing records. The import file does not contain a valid version number."

Cause

The file was saved as CSV UFT-8 format rather than the required CSV MS-DOS format

Resolution

  1. Open the .CSV file in Excel, then save as CSV MS-DOS format
  2. Try to do import again and confirm that the issue is resolved


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