Error: "You cannot open this company. It was created..."

Summary

Steps to resolve the error: "You cannot open this company. It was created in a newer version or is incompatible with your Sage 50 solution" when opening a Sage 50 Accounting Remote Data Access company.

Cause

  • Another user upgraded their program and then accessed the shared data
  • You’re still using the older program

Resolution

  1. Ensure all computers have the latest version of Sage 50.
  2. Check your desktop for a shortcut for the newest version of Sage 50.
  3. If Sage 50 is on an earlier release and won’t update automatically, open the sample company.
    • Go to Help, Check for Product Updates
    • After downloading the update, close Sage 50, and the update will run automatically
  4. If the update doesn’t run automatically, download and install it manually.

Solution Properties

Solution ID
225924750097316
Last Modified Date
Fri May 05 17:08:32 UTC 2023
Attributes
Product Details
Integrated Product: Blueprints
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