Error: "The program requires more hard disk space before it can convert your data..." but there is plenty of space

Created on 21 November 2022 | Last modified on 21 November 2022

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Summary

How to resolve the error "The program requires more hard disk space before it can convert your data..." in Sage 50 Canadian Edition.

Cause

The My Documents folder is in another language or characters, i.e Chinese characters
The Windows profile is corrupt

Resolution

Create a new Windows profile in English, which will create the Documents folder in English.
Verify that you can now access and convert files.

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