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Interest not showing in statements

Created on  | Last modified on 

Description

When does the interest calculator trigger an interest rate on statements?

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  • In Example A, all invoices are due in 30 days
  • In Example B, interest gets charged when the days go over Example A days + Example B days
  • In Example C, the statement will charge interest on the 61st day of the statement date (not 60th day)
  • If you wanted interest to be charged on the 31st day, you would need to set Example B to 1 day and the Statement As At (in Example D) day to Feb 1st

Cause

Resolution

  1. Go to Setup, Settings, Receivables, Options
  2. Under Customer Statements, select Interest Charges and fill in the other options.
  3. Click OK
  4. In the Customer Record, Options tab, enter in the number of days the amount is due by.
  5. Go to Statements to verify interest.