Invoicing through Order Entry posted to Sales Analysis (SA) but did not post into Accounts Receivable (AR) sub-ledger and did not post into General Ledger (GL)

Description

In the Sales Analysis, the invoice shows no transaction number. There is nothing posted to AR and GL.

Resolution

To update the invoice under the customer's account in Accounts Receivable and General Ledger, perform the following steps:

1. Open Accounts Receivable module.
2. Ensure AutoPost is off. If it is not off, click on Options menu and select AutoPost, or use the F8 key.
3. In the AR module, click on New item to enter the invoice with the invoice amount.
4. Enter the invoice number in the Reference no field.
5. Ensure the Journal entry is correct and click Post.

To determine the amount and the account on the journal entries:

  1. Open the invoice, take notes of the subtotal, sales tax and the total amount
  2. Run Sales Detail by invoice number - item by Average cost to find out the average cost of the items
  3. Check the sales department of each item to determine the sales account, inventory at cost account and cost of goods sold account for each item

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Solution Properties

Solution ID
224924450058641
Last Modified Date
Wed Aug 02 13:25:06 UTC 2023
Views
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