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Error: "Please enter a valid Payroll Account Number (must include "RP" identifier for a payroll account).

Created on  | Last modified on 

Cause

  • Incorrect Payroll Account Number
  • Payroll Account Number begins with the number "7"

Resolution

Option I: Incorrect Payroll Account Number

  1. Follow Article ID 24174 (What is the payroll account number when filing T4 slips and summary?) in the Related Resources section.
  2. Verify that you no longer receive the message.

Option II: Payroll Account Number begins with the number "7"

  1. Refer to Article ID 73432 (Download Sage 50 2016 Product Update 2.1) in the Related Resources section.
  2. Verify that you no longer receive the message.
DocLink: What is the payroll account number when filing T4 slips and summary?