One or more payroll calculations don't calculate when computing payroll

1. Payroll Type is 2-Bonus
   • Bonus payroll records exclude certain calculations by design.
2. Calculation has a Max Type but no Default Max
   • A missing Default Max prevents the system from applying the calculation.
3. Employee has reached the wage or dollar maximum
   • After reaching the maximum, the calculation stops applying.
4. Marked the Calculation for Paygroup Benefits, but no Paygroup is assigned
   • The system only applies the benefit to valid Paygroups.
5. The Paygroup Override column is blank or marked No
   • If the benefit rate applies, set the Override to Yes.
6. The Family Leave calculation is missing a Maximum
   • Without a Default Max, the calculation won't compute.

Correct the Payroll Type

If the payroll record is a Bonus payroll type:

1. Void the Bonus Payroll Record
   • If it's posted, void the ledger transaction when prompted.
2. Create a New Payroll Record
   • Set Payroll Type to 1-Regular.
3. Enter Bonus as Flat Amount
   • Use Pay Type 9-Misc on the timecard line.
4. Trial Compute
   • Verify that all calculations now apply correctly.

Verify the Max Type and Default Max

1. Go to Menu 5-3-1 Payroll Calculations.
2. Locate the affected calculation.
3. If assigned a Max Type, assign the correct Default Max.

Check the Paygroup Benefit Setup

1. In Menu 5-3-1 Payroll Calculations, verify the selection for Use in Paygroup Benefits.
2. If checked:
   • Go to Menu 5-3-4 Paygroup.
   • Confirm the calculation appears under Benefits.
   • Enter a valid Rate.
3. If not used in Paygroups:
   • Uncheck Use in Paygroup Benefits.

Manually Override the Calculation

1. Trials compute the payroll record.
2. Open the record and go to the Calculations tab.
3. Find the missing calculation.
4. Enter the correct Amount.
5. Set Override to Yes.

Fix the Family Leave Calculation Maximum

1. Open Menu 5-3-1 Payroll Calculations.
2. Display the Family Leave calculation.
3. Enter a value in Default Max.
4. Click Options, Update Employees, Update Maximum Only.
5. Select All employees with this calculation.
6. Confirm with Yes.
7. Click File and Save.