Skip to content
logo Knowledgebase

Error: "The contract must have both a back ordered quantity and quantity ordered."

Created on  | Last modified on 

Cause

  • A line item with an account selected is missing an information either in the Order, or in the Back Order column
  • A column in the Purchase Order is missing

Resolution

Situation I: The Order or Back Order column is missing

  1. Within the Purchase Order select View, Customize Journal
  2. Under Orders, select Columns
  3. Deselect Quantity on Order or Quantity on Back Order
  4. Click OK
  5. The column will show in the Purchase Order, these are to be populated

Situation II: All columns showing

  1. Verify each line item with an account selected in the Account column
  2. Enter theĀ Order or Back Order information if missing
  3. If there is an account for a line item that has no quantity ordered or back ordered, delete the account from this line