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Why can't I find a cheque? I can see it in the cheque log

Created on  | Last modified on 

Summary

I am trying to find a cheque (payment or payroll) but it doesn't show up in my searches. However, in the Cheque Log report (Reports, Banking, Cheque Log), I see the cheque number but it says No for 'Entered into system'. I accidentally Printed the Paycheques without posting them

Description

Cause

The cheque was never posted (processed).

Resolution

  1. Please recreate the cheque
    • ask the employees for a copy of their paystub that was not posted
    • enter this data into the Paycheque module using manual tax calculations - DocLink: How to enter payroll taxes manually
    • Ensure the Net Pay on the stub matches what is in Sage 50
  2. Click Process