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Payment not showing in the Customer / Vendor Aged Report

Created on  | Last modified on 

Summary

How to resolve the issue of payments not showing in the Customer or Vendor Aged Report in Sage 50 Accounting.

Resolution

Option 1

  1. Go to Reports, Payables (or Receivables), Vendor (or Customer) Aged.
  2. Click the down arrow for Template.
  3. Select Default report options.
  4. Change the Date field to the appropriate date.
  5. Click Select All or select the necessary customer names and click OK.
  6. Verify that the missing transaction is now showing on the Aged report.

Option 2

  1. Go to Reports, Payables (or Receivables), Customer (or Vendor) Aged.
  2. Select the Detail radio button in the Report Type section.
  3. Select the Vendor (or Customer) and set Include invoices paid in the last to '999' days.
  4. Set the date to the latest transaction by dropping down the Date field and selecting the last date showing.

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