Resolution
In the integrated EFT Sage 50 2017.0 and higher:
- Go to Setup, Settings, Company, Payment Processing
- Click on modify existing banks
- Select the bank name and click Edit
- Change the bank name to CPA Standard. There is no need to change the existing filled in banking information
In the standalone EFT Direct application (Sage 50 2016.2 and older):
- In EFT, click Company Profile, Company Maintenance.
- From the Bank drop down list, you will see either:
- HSBC - New ASCII Format
- Hong Kong Bank of Canada
- Select HSBC - New ASCII Format.
- Click the EFT button on the bottom right.
- Ensure that all editable fields contain the proper information.
- Click Close.
- Click Save.