How do I confirm the email is sent?

• If your email method is set to "Use a webmail account", the sent folders do not populate with SMTP
• This is not a Sage 50 problem (this is the nature of SMTP) and sent items folders in your email can only be populated from Sage 50 using the "Use a default desktop email program" option

Section 1: Double check the folders

1. Open the email software that Windows is setup with as the default email software
2. Open the Sent folder
3. A copy of the email sent will be present, if it was sent successfully
4. If you see the email is still in the Outbox folder, it has not been sent

Section 2: Double check the Outlook settings

1. https://support.microsoft.com/en-us/help/2958272/email-sent-using-outlook-are-not-saved-to-the-sent-items-folder