Cause
- An invoice using the account is open.
- Data opened is an accountant's copy.
Resolution
Case A: An invoice using the account is open
- Close all invoices that are using the account that is being modified.
- Open the Chart of Accounts Records.
- Go to the Account tab.
- Select the proper account type.
- Click Save and Close.
Case B: Company file is an accountant's copy
- To verify:
- Switch to classic view
- A pencil with a red X on the tip of the pencil appears besides all the modules except the General Journal.
- The accountant's copy only gives the accountant the ability to post general journal entries.
- The account type cannot be changed in this copy of the data file.
- Restore a proper backup of the data file in order to change the account type.