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Unable to add or modify a payroll income or deduction

Created on  | Last modified on 

Summary

I'm unable to add a new payroll deduction or income in my Sage 50 Accounting company file.

Cause

  • You’ve used up the maximum 20 incomes and deductions allowed for Sage 50 Pro
  • You’ve used up the maximum 50 incomes and deductions allowed for Sage 50 Premium or higher
  • You didn’t log in single user mode
  • There are other windows open

Resolution

  1. Open the company file in single user mode if using Premium or Quantum.
  2. Go to View, then Close all other Sage 50 Windows.
  3. Go to Setup, Settings, Payroll, Names, then Incomes or Deductions.

If you're using Pro

  1. Select an income or deduction that's not currently used.
  2. Enter the name of the new income or deduction in the Name column.
    • If all 20 incomes or deductions are used, you have two options:
      • Edit and replace an existing income or deduction
      • Contact sales to upgrade to Premium, which has 50 incomes and deductions
  3. To complete the setup, see How to create a new payroll income or deduction.

If you're using Premium or Quantum

  1. Select an income or deduction that's not currently used.
  2. Enter the name of the new income or deduction in the Name column.
    • If all 50 incomes or deductions are being used, the only way to add a new income or deduction would be to edit and replace an existing one
  3. To complete the setup, see How to create a new payroll income or deduction.