Summary
How to resolve the issue when the inventory asset account isn’t showing in the general journal in Sage 50 Accounting.
Cause
A recently created inventory item was set up as an inventory type with an asset account but changed to a service type.
Resolution
Option 1: My company file has inventory and services items
- Open one inventory item record.
- Click the Linked tab.
- Under Asset:
- Take note of the asset account currently linked.
- Click the drop-down list and select the account you have an issue with.
- Click Save and Close.
- Open the same inventory item record.
- On the Linked tab, change the Asset account back to the original one (step 3).
- Click Save and Close.
- Open the General journal window.
- The asset account should now be available.
Option 2: My company file has Services only items
- Create an inventory item of Type: Inventory.
- Follow the steps from Option 1.
- If the account is showing on General journal, then you can go back in inventory and services to delete the inventory item you created.
Option 3: Restore from backup
If all of the above solutions aren’t working, restore from a backup.