Steps to take when the employer EI amount is not calculating correctly.
- The EI factor specified for a new employer is not correct.
- The EI factor specified in one or more employees' record is not correct.
Step 1: Check the setting for new employee
- Select Setup, Settings, Payroll, then Taxes.
- Confirm the EI Factor for new employees is correct.
Step 2: Check the setting in each employee record
- Select Employees & Payroll, then Employees.
- Open each employee record and select Taxes tab.
- Confirm the Rate field to the right of the Calculate EI is correct.
Note: The rate that is shown in both of these locations should be the employer EI rate and not the employee EI rate.
- Solution ID
- 222924350018344
- Last Modified Date
- Mon Nov 21 17:54:25 UTC 2022
- Attributes
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Product Details
Integrated Product: Blueprints
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