Summary
Steps to take when the employer EI amount is not calculating correctly.
Description
EI premium rates and maximums
http://www.cra-arc.gc.ca/tx/bsnss/tpcs/pyrll/clcltng/ei/cnt-chrt-pf-eng.html
Cause
- The EI factor specified for a new employer is not correct.
- The EI factor specified in one or more employees' record is not correct.
Resolution
Step 1: Check the setting for new employee
- Select Setup, Settings, Payroll, then Taxes.
- Confirm the EI Factor for new employees is correct.
Step 2: Check the setting in each employee record
- Select Employees & Payroll, then Employees.
- Open each employee record and select Taxes tab.
- Confirm the Rate field to the right of the Calculate EI is correct.
Note: The rate that is shown in both of these locations should be the employer EI rate and not the employee EI rate.