ARCHIVED: Error: "Cannot open company file" during conversion to Sage 50

Summary

An error occurs in Sage 50 during data conversion: "Cannot open company file".

Cause

Network Interface Card default IP protocol is set to IPV6. Sage 50 uses IPV4 protocol for database.

Resolution

CAUTION: This solution requires an advanced understanding of Windows or third-party add-ons. Mistakes in the Windows registry, security, and network settings can cause serious problems. Sage isn't responsible for the Windows environment, third-party add-ons, or customization issues. Create a system and database backup before making changes. Get help from your system admin, consultant, or vendor. 

Set Windows OS to prefer IPv4 addresses over IPv6. See How to set Windows 10 to prefer IPv4 over IPv6

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Solution Properties

Solution ID
222924350018343
Last Modified Date
Mon Nov 21 17:54:25 UTC 2022
Attributes
Product Details
Integrated Product: Blueprints
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