Error: "Backup of data was unsuccessful"

How to resolve the "Backup of data was unsuccessful" error message when creating a backup in Sage 50 Accounting.

Restart the Connection Manager

1. Go to Windows start menu and type in the search engine "Sage 50 Connection Manager".
2. Click and open the program.
3. Press on "Start service".
4. Do your backup.

Location is on mapped drive on Server

1. Verify you have access to the mapped drive.
2. Verify the rights haven’t been altered on the Server folder.

Run Sage as Administrator

1. Right-click on Sage 50 in the start menu, then select Run as Administrator.
2. When launching Sage 50, agree to the User Account Control prompt to allow the program to run.
3. Verify you can create a backup.

Verify the SAJ

1. Ensure there are no unwanted contents in the SAJ folder.
2. If unsure how to verify the SAJ folder, contact support.

Local backup is set to a One Drive location

Use a local folder on C:\\ to back up instead.