ARCHIVED: There are no transactions showing in the bank reconciliation window

• Incorrect Statement Start Date and/or Statement End Date
• Prior Outstanding hasn’t been added yet
• Transactions are entered as historical when in History mode
• Selecting the wrong account

Option 1: Verify date

1. Verify the bank transaction is entered in Sage 50 on the proper date
2. The transaction date must be on or prior to the Statement End date in the bank rec module

Option 2: If there are outstanding transactions not yet cleared from the previous months

1. Click on the Add Prior Outstanding button
2. Select the date of earliest transaction to be added beside Show Resolved Trans On or After
3. Tab to next field and it will show the list of transactions from the Resolve Transactions
4. Select the transaction to be added and click the Add button
5. In case you cannot find a transaction that is still outstanding, click the Insert Outstanding button to manually enter the outstanding transactions
6. Click OK
7. The outstanding and current transactions will then display in the Transactions tab of Reconciliation & Deposits window

Option 3: If there are no outstanding transactions from the previous months

1. Click on the Add Prior Outstanding button
2. Click OK and it will show you the current transactions in the Transactions tab of Reconciliation & Deposits window
3. If this is not the first bank reconciliation, check whether or not the Statement End Date is entered with the proper date

Note:

• If you are doing the first bank reconciliation, Add Outstanding Transactions window will show only the transactions prior to the date of your bank Statement Start Date.
• Also, any historical transactions entered while in History mode will not appear and will have to be inserted one by one as per the instructions in Option 2, step 5.

Bank reconciliation is missing transactions