Resolution
Method 1:
- Create a new Purchase invoice.
- Record the amount of the refund on the invoice as a negative amount.
- Process the invoice.
- Create & process a new Payment.
Method 2:
- Select Payments, Pay Expenses.
- Select the vendor to record the refund.
- Select the account, and then enter the amount to refund as a negative amount.
- Then click Process.
Method 3:
- Make a general journal entry
Method 4: If you want to create a deposit slip later for the refund cheque
- Create a new customer called "xxxx Refund"
- Create a new sales invoice indicating the reference to the vendor and select the bank account and Cheque as the Payment Method