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"This account is used as a linked account and its account class cannot be removed."

Created on  | Last modified on 

Summary

How to soIve the error message "This account is used as a linked account and its account class cannot be changed." and "This account is used as a linked account and its account class cannot be removed."

Description

Cause

  • The account that you are trying to modify is being used as a linked account.

Resolution

CAUTION: Use caution when working with the below product functionality. Always create a backup of your data before proceeding with advanced solutions. If necessary, seek the assistance of a qualified Sage business partner, network administrator, or Sage customer support analyst.
  1. Check your company linked account settings by clicking on Setup, Wizards, Linked Accounts and go through the wizard to verify if the account you're trying to modify is linked there.
  2. Check your inventory linked accounts on all your inventory items by opening the inventory record and going to the Linked tab.
    • Go to Reports, Lists, Inventory & Services...
    • put a check mark for Include inactive items and click OK
    • If report does not show the Asset column, right click on one of the column headings and place a check mark on Asset
    • All inventory using this account will have the account under the Asset column
  3. Check your revenue and expense accounts by opening the customer and vendor records and going to the Options tab.
  4. Unlink the account by highlighting it and pressing delete or backspace on your keyboard.
    • If you are using foreign currency, do not unlink the accounts payable and accounts receivable linked accounts.
      • Stop here and do not change the account class.
  5. Change the account class by going to the Chart of Accounts and going to the Class Options tab.
  6. If desired, Relink the account.