Cause
- The inventory item in the purchase invoice has already been invoiced to a customer.
- When converting a purchase order to a purchase invoice, some required columns are hidden.
Resolution
- If this error occurs when adjusting a purchase invoice, it means that the inventory item in the purchase invoice has already been invoiced to a customer.
- If customer still need to adjust the purchase invoice, follow the steps below:
- Void that customer invoice
- Adjust the purchase invoice
- Enter customer invoice again
- If customer has already paid their invoice, then follow these steps:
- Void customer receipt
- Void customer invoice
- Adjust the purchase invoice
- Enter customer invoice again
- Enter customer receipt again
- If this error occurs when converting a purchase invoice, it means required columns are hidden on this purchase order.
- Open the Purchase Invoice window.
- Click View, Customize Transaction Window
- Click Columns
- Remove the checkmarks for:
- Item number
- Quantity ordered
- Quantity received
- Price
- etc.
- Click OK.