How to remove duplicate cheque

Resolution

Method I: I intentionally posted duplicate cheque numbers

Note: this method only works if you had in the past intentionally posted the same cheque number to save up on cheques for multiple transactions. You could in the past lookup these duplicate cheque numbers but not now.

  1. Open the cheque you can lookup.
  2. Adjust the cheque.
  3. Add a suffix at the end of your cheque to make it unique. (Example, from "Aug16" to "Aug16-1").
  4. Select Post.
  5. Repeat step 1 to 4 with a different suffix for each cheque you can lookup as the next lookup will make available a different cheque with the same cheque number.
  6. If this method doesn't work, then proceed to Method II.

Method II: I did not intentionally post duplicate cheque numbers

Payment cheque workarounds:

  1. Restore a backup before the duplication occurred.
  2. Void the cheque that can be looked up.

Note: This option will not allow to lookup adjust or reprint the cheque anymore.

Paycheque workarounds:

  1. Restore a backup before the duplication occurred.
  2. Void the cheque that can be looked up.

    Note: This option will not allow to lookup adjust or reprint the cheque anymore.

  3. If the duplicate paycheque is for the same employee and the employee has the same fixed salary, then: Adjust the one paycheque you can edit and change the paycheque date and period ending date to the next pay cycle.
  4. Change the cheque number.
DocLink: How to void or reverse a payroll cheque?
DocLink: How do I void a payment?

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Solution ID
221924850014834
Last Modified Date
Mon Nov 21 17:54:25 UTC 2022
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