Skip to content
logo Knowledgebase
Page Language

Error: "Please enter a valid CRA Account number. This number must contain "RZ" to indicate a T5 Group return."

Created on  | Last modified on 

Description

Canada Revenue Agency (CRA) - http://www.cra-arc.gc.ca/menu-e.html

Cause

  • Wrong CRA Account number
  • Mis-entered CRA Account number
  • No CRA Account number

Resolution

  1. Verify that the CRA Account number is entered correctly, does not contain spaces, and RZ is in capitals.
  2. Refer to CRA if CRA Account number is unknown or if number could be incorrect by clicking this link the link provided in Additional Information.