How to remove 2-factor Authentication (2FA) from your device

Summary

To remove a device configured for 2FA, you must have access to that device to receive a confirmation code and complete the process. You can also use this process to remove a phone number.

Resolution

 CAUTION: Removing 2FA from your account will make it less secure. For many products, 2FA is a requirement and you'll need to add another device when you remove 2FA from your current device. 

  1. Log in to your Sage account.
  2. Enter the code sent to your device or authentication app.
  3. Select 2-factor authentication.
  4. Click Remove to disable this service from the device.
  5. Enter the code received, then click Continue to complete the process.
  6. We'll send an email confirmation to your email on record.

To add a new device, choose the option to add a new device and follow the instructions.

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Can I turn off 2-factor authentication?

Solution Properties

Solution ID
221924260113523
Last Modified Date
Fri Jan 30 20:58:02 UTC 2026
Attributes
Product Information
Tier: Lite
Tier: Lite50
Tier: NW
Tier: Prem
Tier: SFA50
Tier: SU
Version: 2026-0
Version: 2026-1
Version: 2027-0
Modules: CIP
Modules: Depr
Modules: Track
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