Summary
The desktop application you use for email must be a MAPI-compliant email program to email forms from Sage 50 Accounting.
Resolution
The email program
- If you plan to email from a desktop application, it must be a MAPI-compliant email program. For example, Gmail.
- Set as your default email program in Windows.
- Set up a webmail account when you plan to email without using a MAPI-compliant application.
To email from Sage 50
- Open the Customer Record or Vendor Record.
- Select the Address tab, then enter the customer or vendor email address.
- Process the transaction.
- Select the Email icon on the top right or go to File, Invoices, then Email.

- Verify the information, then select Send.
- Click Allow when prompted.