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T5018 is not printing

Created on  | Last modified on 

Cause

  • Printer Settings
  • Damaged data file

 

Resolution

Solution A:

  1. Try to print from the sample company.
  2. If sample company's T5018 prints:
    • Check company's printer settings: Setup, Reports & Forms, Government Forms, Vendors
    • Printer should be pointing to the right printer
  3. If sample company's T5018 does not print:
    • Try with a different printer or a printer emulator.
    • If it doesn't work, try to repair or reinstall Sage 50.

Solution B:

  1. Try printing a T5018 for a sub-contractor that's fairly new with not much historical transactions and see if it prints.
  2. If it prints, then some of your vendors have too much historical transactions and you will need to clear some old vendor transactions and lookup data.
  3. If steps 1 and 2 apply to the situation, make a test copy of the company file on the desktop and delete old paid vendor transactions on the test copy.
  4. Click Maintenance, Clear Data, Clear Paid Transactions, Clear Paid Vendor Transactions.
  5. Select the vendors which you need to print T5018 forms for.
  6. Put a checkmark on Clear Lookup Data for All Paid Transactions.
  7. Select a date 2 years prior your current calendar year and click OK.