Window stays on "Signing in with Sage ID" when trying to signing in to Remote Data Access

Created on 21 November 2022 | Last modified on 21 November 2022

Summary

Can't log in to Remote Data access When customer tries to log in to Remote Data Access, window stays on "Signing in with Sage ID" and does not advance

Description

Create a new Windows profile:

https://support.microsoft.com/en-us/windows/create-a-local-user-or-administrator-account-in-windows-10-20de74e0-ac7f-3502-a866-32915af2a34d

Cause

Corrupt Windows User Profile

Resolution

Create new Windows User Profile - see Additional Information section
Try signing in to Remote Data Access again

Window stays on "Signing in with Sage ID" when trying to signing in to Remote Data Access

Summary

Description

Cause

Resolution

SUPPORT & TRAINING

PARTNERS

COMPANY

FAQs