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Unresolved amount in bank reconciliation but the discrepancy is zero

Created on  | Last modified on 

Summary

An unresolved amount with a zero discrepancy indicates the Bank Reconciliation balance doesn’t match the General Ledger bank balance in Sage 50 Accounting.

Resolution

Confirm the following information is correct

  • Statement Start Date
  • Statement End Date
  • Statement Opening Balance
  • Statement End Balance

Double-check the correct entries are cleared

  1. Make sure there are no missing entries in the transaction screen.
  2. If the unresolved amount still exists.
    • Print the bank reconciliation detail report
    • Make sure the statement opening/end balance matches the amounts on your bank statement

Bring up the General Ledger report for that month

  • Compare the GL beginning/ending balance to the amounts on the bank reconciliation detail report

If you’ve confirmed every entry and the information is correct

  • Set the opening balance as the ending balance to make them the same
  • Make sure all items are unchecked in the bank reconciliation and no corrections are shown
  • if there’s still an unresolved amount, Reset or Reverse your bank reconciliation 

Unresolved amount exists after reset or reverse of bank reconciliation 

  • Verify that the transactions are correct on the Deposits and the Withdrawal side

 

 

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