Summary
Configure your antivirus and firewall to allow the necessary processes and ports to ensure that Sage 50 Accounting will operate correctly.
Resolution

MySQL folder:
You only need to allow files that are specific to the Sage 50 version you’re installing.
- MySQL 8.0.27 for Version 2023.0 and higher
Files to exclude: NOTE: If you chose a different install location other than the default program files location, substitute your custom location for C:\Program Files\Sage 50 [Your Product Solution] [Year]
- C:\Program Files (x86)\winsim\ConnectionManager\MySqlBinary\8.0.27\mysql\mysqld.exe
- C:\Program Files (x86)\winsim\ConnectionManager\MySqlBinary\8.0.27\mysql\mysqladmin.exe
- C:\Program Files (x86)\winsim\TransactionManager20XX – CDN\Sage_SA.TransactionManager.exe
- C:\Program Files (x86)\Sage 50 [version]\dbverifier\Sage_SA_DBVerifier.exe
- C:\Program Files (x86)\Sage 50 [version]\Sage_SA_dbutil.exe
- C:\Program Files (x86)\Sage 50 [version]\Sage_SA_Policy.exe
- C:\Program Files (x86)\Sage 50 [version]\Sage_SA_update.exe
- C:\Program Files (x86)\Sage 50 [version]\Sage_SA_webhelp.exe
- C:\Program Files (x86)\Sage 50 [version]\Sage_SA_upload.exe
- C:\Program Files (x86)\Sage 50 [version]\SageUpgrader.exe
- C:\Program Files (x86)\Sage 50 [version]\Sage_SA_custrep.exe
- C:\Program Files (x86)\Sage 50 [version]\TST\Sage_SA_TST.exe
- C:\Program Files (x86)\winsim\ConnectionManager\Simply.SystemTrayIcon.exe
- C:\Program Files (x86)\winsim\ConnectionManager\MySqlBinary\8.0.27\mysql\mysql.exe
- C:\Program Files (x86)\winsim\ConnectionManager\MySqlBinary\8.0.27\mysql\mysqldump.exe
The following ports must be available in your firewall security software that hosts the data:
- Connection Manager: port 13531
- MySQL: ports 13540 - 13579
If you chose a different install location other than the default program files location, substitute your custom location for C:\Program Files\Sage 50 [Your Product Solution] [Year]\