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How do I contact Sage HR and Payroll Support?

Created on  | Last modified on 

Summary

How to contact Sage support for Sage HR and Sage Business Cloud Payroll through in-product tools or help centers.

Description

Sage provides support for Sage HR and Sage Business Cloud Payroll.
Sage HR support covers Core HR, Leave Management, Timesheets, and related modules.
Sage Business Cloud Payroll support covers payroll processing, payslip management, and payroll-related questions.
Use live chat when the knowledge base does not resolve your issue.

Resolution

Connect to support from within the product

  1. Log in to Sage HR or Sage Payroll.
  2. Select Help in the top-right corner.
  3. Open the Messenger widget Image in the bottom-right corner. 

Connect to Sage HR support outside the product

  1. Go to the Sage HR Help Center. See support.sage.hr.
  2. Open the Messenger widget Image in the bottom-right corner.

Connect to Sage Payroll support outside the product

  1. Browse to the Sage Payroll Help Center. See help-center-payroll.sage.com.
  2. Open the Messenger widget Image in the bottom-right corner. 

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