How can I record an over payment of a sales invoice or a vendor bill

Summary

Record customer and vendor overpayments as payments on account in Sage Accounting.

Cause

There may be times when you have received an over payment from a customer or you have overpaid a purchase invoice.

Resolution

Record a customer overpayment

Open the Banking tab, then follow these steps:

  1. Select the required bank account.
  2. Select New Entry, then Sale/Receipt.
  3. On the Customer Receipt tab, complete these fields:
    Customer Select the customer who paid the invoice.
    Paid into Bank Account Select the correct bank account.
    Method Select the customer's payment method.
    Date received Enter the date you received the payment.

    Reference (optional)

    Enter a reference for the receipt.
    Amount received Enter the total amount the customer paid.
  4. Select the checkbox for the invoice the customer paid.
  5. Check the overpayment amount in the Left to allocate
  6. Select Save.
  7. When Sage Accounting asks you to save the unallocated amount as a payment on account, select Yes.

Sage Accounting records the overpayment as a payment on account.

NOTE:

To record an overpayment through bank feeds, see Record an overpayment using bank feeds.

 

Record a vendor overpayment

Open the Banking tab, then follow these steps:

  1. Select the required bank account.
  2. Select New Entry, then Purchase/Payment.
  3. On the Vendor Payment tab, complete these fields:
    Vendor Select the vendor you paid.
    Paid from Bank Account Select the correct bank account.
    Method Select the payment method.
    Date received Enter the date you made the payment.

    Reference (optional)

    Enter a reference for the payment.
    Amount received Enter the total amount you paid.
  4. Select the checkbox for the invoice you paid.
  5. Check the overpayment amount in the Left to allocate
  6. Select Save.
  7. When Sage Accounting asks you to save the unallocated amount as a payment on account, select Yes.

Sage Accounting records the overpayment as a payment on account.

NOTE:

To record an overpayment through bank feeds, see Record an overpayment using bank feeds.

 

Manage a payment on account

Use these articles to allocate a payment on account or record a refund:

Solution Properties

Solution ID
210208155752860
Last Modified Date
Thu Oct 22 23:57:26 UTC 2026
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