Record customer and vendor overpayments as payments on account in Sage Accounting.
There may be times when you have received an over payment from a customer or you have overpaid a purchase invoice.
Record a customer overpayment
Open the Banking tab, then follow these steps:
- Select the required bank account.
- Select New Entry, then Sale/Receipt.
- On the Customer Receipt tab, complete these fields:
| Customer | Select the customer who paid the invoice. |
| Paid into Bank Account | Select the correct bank account. |
| Method | Select the customer's payment method. |
| Date received | Enter the date you received the payment. |
| Reference (optional) | Enter a reference for the receipt. |
| Amount received | Enter the total amount the customer paid. |
- Select the checkbox for the invoice the customer paid.
- Check the overpayment amount in the Left to allocate
- Select Save.
- When Sage Accounting asks you to save the unallocated amount as a payment on account, select Yes.
Sage Accounting records the overpayment as a payment on account.
NOTE:
To record an overpayment through bank feeds, see Record an overpayment using bank feeds.
Record a vendor overpayment
Open the Banking tab, then follow these steps:
- Select the required bank account.
- Select New Entry, then Purchase/Payment.
- On the Vendor Payment tab, complete these fields:
| Vendor | Select the vendor you paid. |
| Paid from Bank Account | Select the correct bank account. |
| Method | Select the payment method. |
| Date received | Enter the date you made the payment. |
| Reference (optional) | Enter a reference for the payment. |
| Amount received | Enter the total amount you paid. |
- Select the checkbox for the invoice you paid.
- Check the overpayment amount in the Left to allocate
- Select Save.
- When Sage Accounting asks you to save the unallocated amount as a payment on account, select Yes.
Sage Accounting records the overpayment as a payment on account.
NOTE:
To record an overpayment through bank feeds, see Record an overpayment using bank feeds.
Manage a payment on account
Use these articles to allocate a payment on account or record a refund:
- Solution ID
- 210208155752860
- Last Modified Date
- Thu Oct 22 23:57:26 UTC 2026
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- 0