Summary
Record customer and vendor overpayments as payments on account in Sage Accounting.
Cause
There may be times when you have received an over payment from a customer or you have overpaid a purchase invoice.
Resolution
Record a customer overpayment
Open the Banking tab, then follow these steps:
- Select the required bank account.
- Select New Entry, then Sale/Receipt.
- On the Customer Receipt tab, complete these fields:
Customer Select the customer who paid the invoice. Paid into Bank Account Select the correct bank account. Method Select the customer's payment method. Date received Enter the date you received the payment. Reference (optional)
Enter a reference for the receipt. Amount received Enter the total amount the customer paid. - Select the checkbox for the invoice the customer paid.
- Check the overpayment amount in the Left to allocate
- Select Save.
- When Sage Accounting asks you to save the unallocated amount as a payment on account, select Yes.
Sage Accounting records the overpayment as a payment on account.
Record a vendor overpayment
Open the Banking tab, then follow these steps:
- Select the required bank account.
- Select New Entry, then Purchase/Payment.
- On the Vendor Payment tab, complete these fields:
Vendor Select the vendor you paid. Paid from Bank Account Select the correct bank account. Method Select the payment method. Date received Enter the date you made the payment. Reference (optional)
Enter a reference for the payment. Amount received Enter the total amount you paid. - Select the checkbox for the invoice you paid.
- Check the overpayment amount in the Left to allocate
- Select Save.
- When Sage Accounting asks you to save the unallocated amount as a payment on account, select Yes.
Sage Accounting records the overpayment as a payment on account.
Manage a payment on account
Use these articles to allocate a payment on account or record a refund:
- How to allocate credit notes and payments on account — Allocate payments on account, credit notes, and invoices from a customer record
- How to allocate an invoice to a payment on account — Allocate a payment on account to an outstanding invoice
- Record a refund to a customer in Accounting — Use a payment on account to record a customer refund
- How to record a refund from a vendor — Use a payment on account to record a supplier refund