Where can I View my Subscription Bill/Invoice for my Sage account?

When you sign-up for a paid subscription to Accounting, you will be billed on a monthly basis.

• You will receive an invoice each month for your subscription which you can view under your Subscription Settings.
• You need to be logged in as the owner of the account to be able to access this setting.

How to access your invoices from your account.

1. From the top bar menu in your account go to Manage Business Account (from the drop-down menu under your company name)
2. Select Subscription & Invoices.
3. Select option Invoices
4. Here you will see all direct debit invoices you have received since starting your subscription. Click on the invoice you wish to view

You will then have access to all of your billing statements. If you would like to view a particular statement, click on the invoice, which will allow you to view or save the bill as a PDF. 

How to access your invoices from the customer community.

1. Go to the Community Site https://customers.sage.com
2. Connect with your Sage account credentials (as the owner of the account)
3. Click on the Accounting tab from there you can access the Subscription Settings button if connected.
4. You can also access the Subscription settings page directly: (Sage Customer Community > Accounting > Subscription Settings  

NOTE:

• If you need any amendment on the invoice or you are unable to download Sage invoices, for any reason, you can raise a Case and we will get back to you soon with the documents requested.
• If you have migrated from the older version of Sage One, please note you will only be able to access the invoices from the new version under the new system. Please contact us for more details.
• You can still access your invoices and the customer community resources after you cancel your account