Summary
In this article, you will learn how to delete a transaction that is cleared in Sage Business Cloud Accounting
Description
I need to delete a transaction in Accounting, but I cannot because it has a "cleared" status.
Resolution
Transactions that are imported through a live bank feed or through importing a bank statement, show as cleared in the bank, once they are created. Sometimes, you may need to delete a transaction that has been marked as cleared but has not been reconciled.
For Accounting US and Canada:
- Click on the Banking tab.
- Select the appropriate bank account.
- Scroll down to Activity.
- Check the box to the left of the date for the transaction.
- Hover over More.
- Click on Remove Cleared Status.
NOTE: Once you have removed the cleared status, you can edit or delete the transaction. Check the box to the left of the date of the particular transaction again. - Click on the Delete icon.