If you enter a vendor bill with incorrect details or in error, you can void or delete it. Voiding an invoice removes its values but it remains in your accounts so the invoice numbers are sequential and you can view it if required.
CAUTION: To void or edit saved invoices, you need full access to the Expenses option. If you have restricted access, you can only edit or delete draft invoices.
How you edit or void the invoice depends on whether it has been paid by a payment or a credit note.
When you allocate a credit note to an invoice or create a credit note from within an invoice, a vendor allocation transaction is created. Before you can edit or void an invoice that’s been paid using a credit note, you must remove this allocation.
NOTE: The date of the transaction is the date you allocated the invoice and credit note.
NOTE: If you allocated multiple transactions at the same time, and you only want to unallocate one invoice and credit note, the remaining transactions are unaffected. If the credit note covered multiple invoices, click the credit note, change the amount to pay, and Save.
EXAMPLE: For example, if the invoice was for $50 and the credit note was $100, the amount to pay should be -$50.
You have unallocated the vendor bill and credit note, which are now outstanding.