Solution Properties
Solution ID:
260902060743880
Last Modified Date:
Wed Sep 02 06:07:43 UTC 2026
Taxonomy Path:
Category//Performance//Display issues
Author:
[email protected]
Changing the DPI settings and screen resolution in Sage 50 Cloud
Description
Cause
Resolution
DPI Settings
Windows 11
Right-click on the desktop and select
Display Settings
.
Click the
Scale
section.
Set the scaling setting to
100% (Recommended)
from the dropdown list.
Windows 11 will automatically apply the new DPI scaling.
Windows 10
Right-click on the desktop and select
Display Settings
.
Select
Change the size of text, apps, and other items
, and then adjust the slider for each monitor.
Set the DPI setting to
100%
.
Select
Apply
.
Select
Log off now
.
Screen Resolution
Windows 11
Right-click on the desktop and select
Display Settings
.
Right-click menu settings in Windows 11 with
Display Settings
highlighted.
NOTE:
If this doesn’t open, find and click
Display
in the
Start
menu.
Scroll down to the
Scale & Layout
section.
Select the dropdown next to
Display resolution
to set the screen resolution.
Windows 10
Right-click on the
Desktop
and select
Display Settings
.
Select
Display
.
Select
Advanced Display settings
.
Select
Advanced sizing of text and other items
.
Select the
"Set a custom scaling level"
link in the paragraph titled
"Change size of items"
.
Set the percentage to 100%.
Log out the user and log in again.
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