Manage refunds and cash deposits for imported transactions in Accounting
Description
Cause
Resolution

Refunds

You can record and match a refund against a credit note created previously. However, you can’t match a refund against a payment on account.

To match a refund against a payment on account:
  1. Record the refund from the Banking tab.
  2. Match the imported transaction against the refund you recorded.

See How to process customer and vendor refunds.

Cash and cheque deposits

To record a cash or cheque lodgment from your cash account:

Follow the directions in the article How to record a Bank Deposit.

 

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