Solution Properties
Solution ID:
260425070837633
Last Modified Date:
Sat Apr 25 07:08:37 UTC 2026
Taxonomy Path:
Category//Transactions
Author:
[email protected]
How to re-allocate a credit note to a new invoice
Description
Cause
Resolution
Unallocate the
Credit Note
from the invoice or payment in the allocation window. Use this guide:
How to unallocate receipts or payments from an invoice
.
Select the payment link on the document to open the allocation window.
Create a new invoice, then allocate it to the
Credit Note
to reverse it. See the article
How to create sales invoices
.
Create a
Sales
or
Purchase Quick Entry
when you must avoid generating an invoice number.
Allocate the invoice to the credit note from the contact activity list. See the article
Allocate credit notes and payments on account
.
Steps to duplicate
Related Solutions