| | Cause | Blocking cookies from other websites causes an error when linking Sage to your online banking service. |
| Resolution | - Allow cookies from other websites and re-link your online bank account. Visit the relevant website for instructions specific to your browser: Safari, Chrome, Mozilla Firefox, and Internet Explorer.
- Ensure you link to the correct bank account and enter the correct information. Confirm that your password and security information are correct.
- If using multi-factor authentication, enter the requested security information.
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