| | Log in to your Sage Account using Sage Verify |
| Description | When you set up Sage Verify, a prompt asks if you want to allow notifications. With notifications enabled, you authenticate your login by tapping the notification. If you didn't enable push notifications during the set up process, you can use a six-digit code within the Sage Verify app. This involves copying the code from within Sage Verify and entering it on the 2FA login screen. |
| Resolution | Select the relevant option below for your steps to log in: ▼ Using Sage Verify with push notifications - Go to the login page for your Sage product or service.
- Enter your Sage account email address and password.
- The mobile device that you set up Sage Verify on receives a notification asking you to confirm it's you.
- Tap the notification, then tap Yes, it's me.
You're now logged in, and can use your Sage service as normal. ▼ Using the six-digit code within Sage Verify - Go to the logon page for your Sage product or service.
- Enter your Sage account email address and password.
- Select the Enter verification code instead.
- Open the Sage Verify app on your mobile device. A list of your accounts appears with a six-digit code against each.
- Enter the six-digit code for your account in the login screen.
- If no-one else uses the device you're using, you can choose to select the Remember me on this device for 30 days.
- Select Continue to finish logging in.
You're now logged in, and can use your Sage service as normal. [BCB:371:Resource Centre:ECB] |
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