Solution Properties
Solution ID:
251023184635657
Last Modified Date:
Tue Aug 04 00:01:13 UTC 2026
Taxonomy Path:
Category//Reporting
Author:
[email protected]
Installing Sage Fixed Assets breaks reporting in Sage 100
Description
Cause

Crystal Reports Runtime version mismatch

Sage Fixed Assets version 2025.1 and earlier uses a different Crystal Reports Runtime than Sage 100 version 2025. This difference causes errors when users run reports.
Resolution

Install compatible product versions

Install the following versions on the same computer:
  • Sage Fixed Assets version 2026.0 or later
  • Sage 100 version 2025 or later
Both products use Crystal Reports Runtime version 13.0.34 with these versions. This alignment resolves reporting conflicts and allows reports to run correctly.

Need more help?

Chat now








Steps to duplicate
Related Solutions