You can request Pre-Authorized Debit payments for recurring and single invoices. The system allows a maximum of $5000 per payment. For more information, see transaction limits.

Create a mandate

1. Go to Contacts, Customers. Select the Customer record.
2. Go to the Contacts and Addresses tab.
3. Click the edit pencil icon under Main Contact. Update the email address.
4. Send the Main Contact an email for the Pre-Authorized Debit request. Follow the article How to assign, request, or unassign mandates from GoCardless.

Pre-Authorized Debit payments from a Sales invoice

While creating a single Sales Invoice

1. Create a Sales Invoice.
2. Under Payment Services, tick the box for Use Pre-Authorized Debit.
3. Click Save.
4. Click Yes, set up Pre-Authorized Debit.

The system will request the Pre Authorized Debits on or around the invoice due date. The customer will receive an advance notice of the payment.

After the Sales Invoice has been created

1. Go to Sales, then click Sales Invoices.
2. Locate and click the invoice.
3. Click Edit.
4. Tick the box for Use Pre-Authorized Debit.
5. Click Save.
6. Click Yes, set up Pre-Authorized Debit.

Pre-Authorized Debit payments from a Recurring Sales Invoice

While creating a Recurring Sales Invoice

1. Create the Recurring Invoice.
2. Under Payment Services, tick the box for Use Pre-Authorized Debit.
3. Click Save.
4. Click Yes, set up Pre-Authorized Debit.

The system will request the Pre-Authorized Debit on or around the invoice due date. The customer will receive an advance notice of the payment.

After the Recurring Sales invoice has been created

1. Go to Sales, then Sales Invoices, and select Recurring Invoices.
2. Locate and click the invoice.
3. Click Edit.
4. Tick the box for Use Pre-Authorized Debit.
5. Click Save.
6. Click Yes, set up Pre-Authorized Debit.

What happens next?

The system will take the payment on or around the invoice due date. The invoice status updates to Unpaid when Sage Accounting acknowledges the payment. Check your GoCardless account. The Go Cardless status will be in Pending or Pending submission. When the customer pays the invoice, status changes to Paid. If there is a payment failure, contact the customer for alternative methods.

The system deposits the amount into your bank account within two working days after the charge date. If the charge date falls on a weekend or bank holiday, the system charges the customer on the next available working day.

Once GoCardless settles the payment, it includes the amount in the payout to your nominated bank account. Sage Accounting will automatically handle the transactions from GoCardless.

Payout timings

For details on when you’ll receive your payouts from GoCardless, visit GoCardless - Receiving Payouts.