Sage Expert Services (SES) provides advanced technical support to Sage customers and partners through Subject Matter Experts (SME). We deliver value with competitively priced services tailored to your business needs. SES gives you access to trusted experts in Sage products and data. We're committed to supporting you so that your business can thrive. Check the service offerings for your product and schedule a free consultation today.
Custom Reports: Design, create, and test custom reporting requirements for using Report Designer or Crystal Reports.
Data Merge: The process of consolidating multiple data folders into one. Storing all data in a single folder is now easier and more feasible than using separate folders. Most data merges also require key changes.
Data Modifications: Modify data when it's not possible or practical to edit data directly in the program.
Updating multiple employees' pay information
Adding the bank ID to many AP distributions
Changing the GL retrieval method in Job Cost
Removing unwanted data
Changing GL periods or fiscal end dates, etc.
Data Splits:When you need to separate multiple companies' data in a folder, we can perform data splits. This occurs when you sell a company, or the customer must control user access. SES can help split a single database into multiple.
Data Archive: Move older data to an archive folder to clean up your live data. This can improve performance throughout the program.
General Consulting: SES offers general product advisory services.
Installation and upgrade: Installation and upgrade of Sage 300 CRE on servers and workstations.
Key Changes: This process finds and replaces key fields based on the spreadsheet or the provided criteria. Companies often outgrow their setup and require a key change to maintain optimal software performance.
Server Migration: Migrating the server and data to a new location.
Add-on Solutions: Sage Expert Services can deliver applications that expand on the functionality of the core Sage Fixed Assets software.
Advanced Import Utilityfor Depreciation imports data that integrates with the ERP source data
Advanced Import utility for Planning integrates with the ERP source data
Global Security Manager allows users to manage security across multiple companies from a single interface
Posting Link outputs GL files in a customer-specified format for depreciation, additions, and disposals
Data Conversion: Convert and import data from third-party applications into Sage Fixed Assets or Sage Planning. Data formatting and validation in Sage Fixed Assets. Identify potential data issues before importing and present options for resolving the issues. The cost depends on the number of companies, assets, and data complexity.
Data File Maintenance: Edit existing data in the Sage Fixed Assets application. For example, revalue assets due to an acquisition. The fee varies by company size, the number of assets, and the edits required.
Database Rebuilds and Recovery: Rebuild a database using various tools to correct data corruption.
Database Upgrade: Upgrading an existing database to the most current version.
Installation: Sage will install the application remotely. The installation includes both the server and client components. We perform installations in both on-premise and hosted environments. The installation services include up to five client machines. Extra charges can apply for more client installations.
Managed Services: Sage handles all product updates and patches for a customer. Sage will contact the customer to schedule the update when a new release is available.
Sage experts perform all the work by remotely connecting to your environment. The fee varies based on the number of PCs, databases, and data and environment complexity.
Key SES advantages
We only charge fees after confirming that we can meet your needs.
A dedicated expert will guide you through the entire support process.
We work with your schedule to minimize disruptions to your business.