| | How to revoke a transfer request |
| Cause | Cancel a transfer request before the other party accepts it, if you want to continue having ownership of the subscription. |
| Resolution | - Open your client from the list in Client Management.
- Click the Products tab.
- Click the Subscription actions dropdown, then Revoke transfer request.
- You'll receive a warning message to say you’ll retain ownership and access to the subscriptions.
- Select Revoke transfer request.
- We'll let you know the subscription transfer has been successfully revoked.
- Select Close.
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