| | How to manage subscriptions |
| Description | The Manage subscriptions page is where you’ll go to buy, change, resubscribe to, or cancel product subscriptions. |
| Resolution | Sign in as the business owner or have the relevant permission from the business owner to manage subscriptions.  TIP: If you subscribed through the Apple store, go to the Apple Wallet to manage your Sage subscriptions.
Changing product subscriptions - From the navigation bar, select your business name, then Manage business account.
- Select the Subscriptions (or Subscriptions and Invoices) tab.
- Select:
- Manage subscriptions. To start a product trial, subscribe to a product, or cancel a subscription.
- Add New Product or Upgrade. To subscribe to another product or to upgrade a subscription.
- Cancel subscription. To cancel your active subscription.
- Your new subscription and pricing will display on the right.
Upgrading or downgrading Sage Accounting You can't downgrade Sage Accounting. For example, going from Accounting Plus to Accounting Start. Upgrading formats your data for the features in the higher tier product. You can't reformat it for use with a lower tier. To downgrade, you must reset (delete) your existing data. You can then subscribe to the lower tier product and re-enter your data. TIP: Select the Help site related to your product from the left to return to that site at any time. [BCB:371:Resource Centre:ECB] |
|