I processed payroll year-end after issuing the paycheques of the new year
Description
  • Under the Earnings tab, Last Year amount is too high and This Year is too low
  • T4 is too high and includes this year paycheques
Cause
Resolution

If you have a backup that has all the paycheques for last year and doesn't have the paycheques for the new year

  1. Restore that backup.
  2. Perform the payroll year-end close.
  3. Enter the paycheques for the new year.
  4. Enter any other missing data.

If you can't restore a backup

The EMPLOYEE.BTR file contains the YTD and Last year earnings for each employee. We need to update the EMPLOYEE.BTR file to reflect proper earnings.

 CAUTION: Make a backup of the current data. 

  1. Restore the backup you made before performing the payroll year-end to another folder.  For example: C:\TEST.
  2. Log in to the C:\TEST company and void the timecards done for the new year.
  3. Perform the payroll year-end process. This will give you the correct earnings for Last Year.
  4. Process the timecards for the new year. This updates the earnings for This Year.
  5. Exit the C:\TEST company.
  6. Rename EMPLOYEE.BTR in the live data folder to EMPLOYEE.OLD.
  7. Copy the EMPLOYEE.BTR from the C:\TEST company to the live data folder.

This procedure copies the corrected EMPLOYEE.BTR file into the live company to correct employee earnings.

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