Sage 300 CRE/Sage Estimating compatible Crystal Runtime versions with other Sage products
Description
Cause
Resolution
CAUTION: If you use third-party products that integrate with your Sage product, check with the vendor of your third-party product to ensure their product is fully compatible with this release. If you integrate with other Sage products, check with your business partner or Sage to ensure that these components are compatible. 

 

Compatible versions

Crystal runtime Sage 300 Construction and Real Estate Sage Estimating (SQL) Sage Fixed Assets
SP 38 (64-bit) 26.1 25.2 update 3  
SP 34 (32-bit)     2026.1
SP 30 (32-bit)     2023.1 - 2026.0
SP 25 (64-bit)   21.1 - 25.2 update 1  
SP 22 (32-bit) 18.2 - 25.2    
SP 21 (32-bit)     2018.1 - 2022.1

 

Check the Crystal Runtime version for other Sage and third-party products before installing Sage 300 CRE 18.2 or higher or Sage Estimating 18.12 or higher.

Compatibility guidelines

  • You can install versions that use the same bit and the same SP versions on the same machine.

    NOTE:

    We have reports that 32-bit SP 21 and 32-bit SP 22 work when installed on the same machine. We can't guarantee this compatibility, and recommend not running them on the same machine.

  • You can install versions that use different bit versions on the same machine.

Examples

Compatible: Sage 300 CRE 26.1, Estimating 25.2 update 3, Fixed Assets any version (2018.1 - 2026.1)

  • Sage 300 CRE and Estimating both use the same bit and the same SP versions (SP 30 64-bit)
  • Fixed Assets uses a different bit version (32-bit)

Compatible: Sage 300 CRE 25.2, Estimating 25.2 update 1 

  • Sage 300 CRE and Estimating use different bit versions

Not compatible: Sage 300 CRE 26.1, Estimating 25.2 update 1

  • Sage 300 CRE and Estimating use the same bit version but different SP versions

Not compatible: Sage 300 CRE 25.2, Fixed Assets 2025.1

  • Sage 300 CRE and Fixed Assets use the same bit version but different SP versions

 

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Steps to duplicate
Related Solutions

What version of Crystal Reports is compatible with Sage 300 Construction and Real Estate?

Error: "Failed to retrieve data from the database"

Crystal conflict between Sage Fixed Assets 2023.1 and higher and Sage 300 CRE