Sage 300 CRE/Sage Estimating compatible Crystal Runtime versions with other Sage products
Description
Cause
Resolution
[BCB:6:Upgrade warning:ECB]

 

Compatible versions

Crystal runtime Sage 300 Construction and Real Estate Sage Estimating (SQL) Sage Fixed Assets
SP 38 (64-bit) 26.1 25.2 update 3  
SP 34 (32-bit)     2026.1
SP 30 (32-bit)     2023.1 - 2026.0
SP 25 (64-bit)   21.1 - 25.2 update 1  
SP 22 (32-bit) 18.2 - 25.2    
SP 21 (32-bit)     2018.1 - 2022.1

 

Check the Crystal Runtime version for other Sage and third-party products before installing Sage 300 CRE 18.2 or higher or Sage Estimating 18.12 or higher.

Compatibility guidelines

  • You can install versions that use the same bit version and the same SP version on the same machine.

    NOTE:

    We have reports that 32-bit SP 21 and 32-bit SP 22 work when installed on the same machine. We can't guarantee this compatibility, and recommend not running them on the same machine.

  • You can install versions that use different bit versions on the same machine.

Examples

Compatible: 300 CRE 26.1, Estimating 25.2 update 3, Fixed Assets any version (2018.1 - 2026.1)

  • 300 CRE and Estimating both use the same bit version and the same SP version (SP 30 64-bit)
  • Fixed Assets uses a different bit version (32-bit)

Compatible: 300 CRE 25.2, Estimating 25.2 update 1 

  • 300 CRE and Estimating use different bit versions

Not compatible: 300 CRE 26.1, Estimating 25.2 update 1

  • 300 CRE and Estimating use the same bit version but different SP versions

Not compatible: 300 CRE 25.2, Fixed Assets 2025.1

  • 300 CRE and Fixed Assets use the same bit version but different SP versions

 

[BCB:156:Chat 300 CRE US:ECB]





Steps to duplicate
Related Solutions

What version of Crystal Reports is compatible with Sage 300 Construction and Real Estate?

Error: "Failed to retrieve data from the database"

Crystal conflict between Sage Fixed Assets 2023.1 and higher and Sage 300 CRE